Although we use high quality materials (all our 925-sterling silver jewelry is plated using rhodium to extend longevity of the piece), silver jewelry can experience normal wear and tear over time. Unlike solid gold and platinum, sterling silver reacts with the moisture in the air and can result in a greyish dull tarnish over time. If this happens to your ring, don’t worry! Just wipe it down with a lint-free silver polishing cloth to remove any tarnish and restore its shine. Or take it to a jeweller for a quick polishing. The secret for preserving that beautiful shine is to have them polished regularly.

For our sterling silver 18K gold-plated jewelry, we highly recommend to avoid exposure to any moisture or liquids. Wipe them down with a clean cloth and store it in a humid-free jewelry box to keep that gold shining. You can learn more about to take care of your gold-plated jewelry here. We also provide re-plating services to restore that shine if it ever starts to fade and look silver again.

We have partnered with DHL Express for international shipping. We ship using incoterms DDP (Delivery Duty Paid) which means that there are no extra costs to be paid when you receive your package! All taxes, customs and import duty are pre-paid by us. We promise no ugly surprises!

If you’re not sure what your ring size is, we offer a handy little ring size guide. Best part, no printing required! You can find your ring size easily at the comfort of your own home. Follow the simple instructions and check our ring size chart to find your correct size.

Always measure your ring size when your hands are warm, as cold hands are slimmer and will not give you an accurate measurement.

Please note: we offer free resizing for custom made rings only. For web purchases, we have mentioned the specific ring size in the product specifications. Please make sure your ring size is accurate.

We certify the sourced gemstones by a third party laboratory independent from the transaction to ensure authenticity of the stones. Certificates are issued by leading third-party gemstone grading organisations such as PGT Labs, London Gem Lab and National Gem and Jewellery Authority of Sri Lanka (NGJA).

All custom/bespoke orders and made-to-order jewelry comes with its own gemstone certification. For jewelry listed on the website, it will be stated in the product description if a gemstone authenticity certificate will be provided along with the item.

We source our gemstones predominantly from Sri Lanka - also known as the 'Gem Island'. Sri Lanka's mineral rich soils have been yielding a never ending supply of high quality precious and semi-precious gemstones. Marco Polo wrote that the island had the best sapphires, topazes, amethysts, and other gems in the world! We do have a few exceptions: Emeralds are sourced from Colombia or Zambia, while Lab Diamonds are sourced from India.

For pieces listed on our website, we currently only offer free shipping in Norway.

Please refer our shipping policy to know our all-inclusive international shipping charges where we pay for customs and duties - no ugly surprises!

Not to worry! We accept returns within 14 days of you receiving your order. ​Please note that returns are not free and the relevant cost of postage will be deducted from your refund. Please read our shipping & returns policy for more information.

All our sterling silver jewelry items are covered under a 1 year warranty from the date of purchase. We also offer after-care services which is free of charge within the warranty period. For all the details, please see our warranty policy.

We work closely with our brand partners and artisans who hand make each of the jewelry pieces listed on our website. And since we don't mass produce and only have one piece of each design in stock, the quality check on these pieces are very high!

But we understand that jewelry is delicate, and accidents can happen. If you notice any damage or manufacturing defect, please contact us immediately (within 7 days of receipt) so we can help fix it.

Overtime, if your piece is missing a gemstone or has suffered scratches, our experts will evaluate and propose a solution. Read our warranty policy to know next steps.

All our sterling silver jewelry comes in a recyclable jewelry box together with a micro fiber pouch to store your treasured jewels. We recommend that you store your jewelry in the provided pouch/box when not in use. If storing in the pouch, we recommend to store each piece/earring separated (pouch has a divider) for better protection from scratches.

Everyday Wear: We highly recommend to remove your jewelry when going to the beach, swimming pools and hot tubs. Also, always remember to wear your jewelry last - that means after any body/hand creams had time to absorb in, and after perfumes. We also highly recommend removing your jewelry when exercising to avoid damages, scratches and reaction to salty sweat. Lastly, as much as you love your jewelry, we don’t recommend sleeping wearing them as they can tug on your sheets.

Cleaning: All jewelry cannot be cleaned and polished the same way as it entire depends on the type of material used to create your pieces. Solid gold, plated jewelry, gemstone jewelry and sterling silver jewelry should be cared for differently. Below we have gathered some of our best tips at cleaning and taking care of your jewelry by yourself at home. Visit our product care page to learn more.

If you notice a problem with your jewelry, contact us immediately to prevent extensive damage or loss.